Privacy Policy

We may collect the following personal information when you use our website or contact us: your name, email address, phone number, and any details you share in our booking or contact forms (such as fitness goals, health considerations, or scheduling preferences). We do not collect payment card information directly — any payments are processed through secure third-party providers.

We use the information you provide solely to respond to your enquiries, schedule and deliver personal training sessions, send appointment reminders or follow-up communications, and improve our services. We do not sell, rent, or trade your personal information to third parties.

We will not share your personal information with outside parties except as necessary to operate our business (for example, a scheduling or email platform), as required by law, or with your explicit consent. Any third-party service providers we use are contractually obligated to keep your information confidential and use it only to perform services on our behalf.

Our website may use cookies and similar technologies to understand how visitors interact with our pages. This data is aggregated and anonymous — it does not identify you personally. You can disable cookies in your browser settings at any time without affecting your ability to use the site.

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When your information is no longer needed, we securely delete or anonymize it.

Under PIPEDA, you have the right to access the personal information we hold about you, request corrections to inaccurate information, withdraw consent to our use of your information (subject to legal or contractual restrictions), and ask us to delete your information where it is no longer required. To exercise any of these rights, please contact us using the details below.

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: Montague Movement & Mind, Windsor & Essex County, Ontario. Phone: (519) 979-4417. Email: [email protected]